Your Wednesday Roundup and Communicating with Your Customers, Part 2 - ritchie media

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Your Wednesday Roundup and Communicating with Your Customers, Part 2

Happy Wednesday!

It’s looking like another overcast morning here in Central Ontario. I woke up at 4 a.m. again this morning, and since I couldn’t go back to sleep, I decided to get up and work on the newsletter. There are so many of my bundle contributors who are launching their first or second products today, and I’m so pleased to see them building on the momentum of the bundle!

And once I hit send on this, I’m going to take my tower to the computer repair shop. It’s been sitting in pieces for the last month or so, and Shaun finally admitted he really doesn’t have time right now to work on it so I’m just going to outsource the repairs this time!

I have one announcement for you before we get started on today’s roundup…

For Birthday Bash Buyers – If you bought the Birthday Bash or have contributor access to it, you are invited to a bonus call with Melody Wigdahl and myself this afternoon at 3 p.m. The topic is “Beyond Repurposing: How To Take Your PLR and Turn it Into Something Completely New”. The Zoom details are on the Bundle Access Page, and I’ll put the recording up there as well after the session.

Hope to see you there!

Today’s Read: Communicating with Your Customers is Key, Part 2

In yesterday’s read we started talking about ways to up your customer communication game so that you build a strong relationship with your customers. In the second half, I have a few more tips for you on how to communicate with your customers in order to build relationships and make their experience with you and your business a better one.

Tip #5 – Provide a Searchable FAQ

Leveraging content like this to provide information to your customers and would-be customers is another way to provide customer service, a good experience, and boost search engine optimization at the same time. One of the best types of content is user-generated content so you can even open the FAQ to comments if you desire.

Tip #6 – Keep your door open when you outsource

One of the first things many online entrepreneurs outsource is customer service. When you do that, it’s important that you keep your door open and communicate with your customers if they need more than what you’ve authorized your service people to deal with. They need to know they can still talk to you when the need arises.

Tip #7 – Keep it positive!

Yes, there will be times when you want to scream and pull your hair out. We’ve probably all got a few stories about troublesome and frustrating customers. But, when you are communicating with your customers, always keep the tone and intent of your words positive. Instead of saying no, find a way to say the same thing while saying yes. When you do that, they won’t get as defensive – even if you are ultimately not giving them exactly what they want.

Tip #8 – Keep learning about your customers’ needs

Don’t ever assume that you know everything about your customers and your market. There’s always something new to learn because even though you know your “ideal customer” there will also be customers who don’t fit into that little box you’ve created for them. When you let your customers know that you are open to learning more about them and what type of help they need from you, your customer service puts you on a whole new level.  

Using the right words for the right audience to convey just the right message in the right place at the right time takes practice. If you’re not sure how to go about providing the best possible customer care for your size of business, you may want to consider contracting with a customer service virtual assistant to do it for you.

And now, here’s the rest of your Wednesday Roundup…

Bonus Offers Updates:

Six of the promised 9 new bonus products have now been added to the Choose Your Own Bonuses page, so if you have older products to claim for and you were waiting on the new products, be sure to check them out and see if there’s anything here that catches your eye. There are three more to come later this week. Here’s a peek at the newest additions:

  • self-care-planner-mockup
  • xpattern digital paper mockup finished
  • heart shaped coloring frames mockup

Here are today’s active offers:

Click Here to Check Out the Bonus Offers

Last Day for These Deals

Discount Ends Tonight: 2022 Calendar Template Pack

Lori Winslow has a new pack of 2022 Calendar Templates available this weekend. Use coupon code 2022 to save $10 through Wednesday, August 18. The package includes:

  • Master Slide Template
  • Plain Calendar Set – Daily, Weekly & Monthly
  • Nautical Calendar Set – Daily, Weekly & Monthly
  • Full Background Calendar Set – Daily, Weekly & Monthly
  • BONUS #1 – 12 Digital Paper Backgrounds (used in the calendars)
  • BONUS #2 – 2022 US Holiday List

This product qualifies for a bonus. You’ll find the bonus claim instructions on Lori’s site after you purchase.

New Deals Today

New Printables: 31 Days of Positive Thinking Journal

Gabby has just launched a new 31 Days of Positive Thinking Journal. Use coupon code positivejournal to save $10 through Sunday, August 22. This DFY package includes:

  • Positive Thinking 31 Journal Prompts
  • 1 Cover Design in Canva, PowerPoint (PPTX) – Sizes include 8.5×11, 8×10, 6×9, A4 in color and grayscale (PPTX only)
  • Journal Templates (33 interior pages) in Canva and PowerPoint
  • Hand-crafted Clip Art Graphics in PNG in 300 DPI
  • PLR / Commercial Use Rights

There are also two additional offers in this launch

Upsell #1 – Positive Thinking Card Templates & Graphics – coupon code positivecards saves $10

Upsell #2 – Master Your Mindset Coloring Pages – coupon code mindsetcolor saves $12

These products qualify for bonuses. You’ll find the bonus claim information on Gabby’s site after you purchase.

New Printables: Mix & Match Manifestation Workbook and Planner Pages

Miranda at Printables Island is a new seller and is just launching her first product. The Mix & Match Manifest the Best Workbook and Planner package is on sale through August 25 for only $14.95 – no coupon required.

The package includes Full Color pages, Black & White pages with a Background, and Black & White pages without a Background for a total of 190 pages. She’s also including 10 Motivational Coloring Pages. This all comes with a Commercial Use License which means you can use it in PLR products and edit and brand them as your own.  

miranda - manifest book

This product qualifies for a bonus. You’ll find the bonus claim instructions in your Bonus Links area on Miranda’s site after purchase.

New Canva Templates: Lady Boss Lead Magnet Template

Katrina at Blue Wren PLR is launching her first official product this week! She’s been in a couple of my bundles and is on my “Get to Know Us Page” but this is the first time she’s done a full product launch and I’m so happy for her!

The Lady Boss Lead Magnet Template includes 20 single-page A4 templates for all your lead magnet needs. Save $20 through August 24 with coupon code LADYLAUNCH. The templates include:

  • Checklists
  • Worksheets
  • Charts
  • 30 Day trackers
  • Information sheets
  • Outline of services sheets
  • ‘5 ways we can….’ sheets
  • Workflows
  • and more….

New Line Art & Illustrations: Fitness & Self Care

Carmen has just released a new set of Fitness and Self-Care Line Art and Illustrations this week. There are two separate packs and you can save 35% on each with coupon code FITNESSLAUNCH35 through Sunday, August 22.

Fitness and Self-Care Line Art – 25 images in black and white

Fitness & Self-Care Illustrations – 25 images in full color

New Digital Calendars: Desktop Blotter Calendars

Michelle is another new vendor in the low content space who also took part in my recent bundle sale. She’s just released a set of Digital Desktop Blotter Calendars with PLR rights and you can save 20% through August 22 with coupon code BLOTTER20.

If you’re not sure what these are, they are one-page calendar that looks like an old-fashioned desk blotter monthly calendar. Each set comes with several different designs. You can choose to use only one design for every month, a different design for each month, or you can mix and match them.

They are meant to be used the same way a digital planner, journal or calendar would be used. Most people use the GoodNotes app with their I-Pad and Apple Pencil, but there are other apps that work the same way. As an alternative, the individual pages can also be printed out on 8.5 x 11 in paper.

You can see all the choices here – the PLR versions are about halfway down the page.

New Printables: Halloween Planner & Goodies

Bethany has a new Halloween Planner and Goodies available this week. Save $10 with coupon code SPOOKY through Monday, August 23. The pack includes both Canva and PowerPoint templates, so you can use whichever you prefer. There are also monthly calendars, weekly and daily planners, and 16 Halloween planning pages from costume planning to movie and music watch lists. There is even a DFY Halloween bucket list.  

New PLR: How to Create Your Irresistible Online Course PLR

Bob Silber is back with a new PLR Course on How to Create Your Irresistible Online Course In Any Niche

The course is divided into sections and includes:

  • Preface – The E Learning Market
  • Introduction – The Chunk Teaching Method
  • Module One – Decide On A Market
  • Module Two – Decide On A Topic For Your Niche
  • Module Three – Naming Your Course
  • Module Four – Create Your Course Outline
  • Module Five – Creating Your Course Content
  • Module Six – Pricing Your Course
  • Module Seven – How To Create A Compelling Profit Generating Sales letter For Your Course
  • Module Eight – Delivering Your Course & Getting Paid
  • Conclusion

There are two versions available. They’re both on the same page, so you can choose your option once you’re ready to check out:

Option 1 – Regular PLR Course ($27) includes 49 pages of content and 9 infographics

Option 2 – Premium PLR Course ($47) includes the regular course PLUS a mindmap, course checklist, and cheat sheet.

Both options qualify for a bonus. Option 1 is eligible for 1 bonus, or Option 2 is eligible for 2 bonus choices. You’ll find the bonus claim instructions in your Warrior Plus download area after you purchase.

Flash Sale on Low Content Coloring Kits

There are still a couple more days to take advantage of my flash sale on the Low Content Coloring Kits before I get ready to move them into the new store. There are 20 kits in all to choose from, and most have themes attached and include lineart, round patterns, square patterns, and coloring pages.

See the available kits here.

Coupon code COLOUR7 makes each individual kit $7 (reg. $27) – You do have to check out for each pack individually for the code to work.

Coupon code LCBUNDLE97 lets you grab all 20 in a bundle for only $97 (reg. $397)

The sale runs through Friday, August 20.

complete bundle promo graphic

Low Content Resources

New Coloring Pages: Prince and Princess Coloring Packs

Maureen has put her Prince and Princess Coloring Packs on sale this week. There are 4 packs to choose from and you can save $17 on each one through Friday, August 20. The packs are:

Prince and Princess Lineart

Prince and Princess Backgrounds

Princes and Princesses Color Illustrations

Princes and Princesses Color Backgrounds

You’ll find them all listed on the front page of the Color Me Positive PLR shop.

Rescued from Retirement: Natureland Coloring Calendar

Ravyen has re-released her Natureland Coloring Calendar this week. This is a huge package (90 pages) that you can use to create several different coloring calendars and planners, and you can save $98 when you use coupon code NATURELAND through Monday, August 23.  The package includes:

  • Evergreen Cover
  • “This Book Belongs To” Bookplate
  • (12) Undated Monthly “At a Glance” Important Info Pages
  • (24) Undated Dual-Page Full Monthly Calendars
  • (12) Undated Single-Page Full Monthly Calendars
  • (12) Themed Gratitude Pages
  • (12) Month Coloring Pages (each one says the name of the month)
  • (4) Notes Pages
  • (6) Quote Coloring Pages
  • (6) Themed Patterns Coloring Pages

This product qualifies for a bonus. You’ll find the bonus claim document in your Bonus Links area on Rayven’s site after purchase.

New Printables: Love Your Life Manifestation Planner

Becky has a new Love Your Life Manifestation Planner available this week. Save $10 through August 23 with coupon code LOVELIFE. The package includes 41 planner and workbook pages to help your customers create their own dream lives. Includes 3 different sizes, and color and black and white versions.

This product qualifies for a bonus. You’ll find the bonus claim document in your Bonus Links area on Becky’s site after purchase.

becky love your life planner

PLR Resources

New PLR: Superior Brain Health

Shaun and Cally have a new release this week. Superior Brain Health PLR is launching for under $10 through Friday, August 20. This pack covers topics such as:

  • The surprising differences between brain health and brain power.
  • The surprising differences between brain health and brain power.
  • 8 fun facts about the human brain.
  • The little-known connection between what you eat and your brain health.
  • How to avoid oxidative stress that damages your brain cells.
  • The link between exercise and brain health.
  • How to train your brain and boost its functioning.
  • The quickest easiest way to increase your IQ.

This product qualifies for a bonus. You’ll find the bonus claim document in your download area on Warrior Plus after you purchase.

Discount Ends Tomorrow! My Course Content Planner

Melissa and Nicole have released the My Course Content Planner this week and you can save 50% when you use coupon code 50 through Thursday, August 19.

The 57-page planner includes:

  • Step 1: Your Soul-Aligned Pathway For Course Success
  • Step 2: Creating a Lucrative Course Offer That Makes Your Audience Swoon
  • Step 3: Cultivate A Transformational Experience
  • Step 4: Strategize Your Most Profitable Course, Ever
  • Step 5: Catapult the Course Creation Process With A Streamlined System
  • Step 6: Hammer in Your Students’ Success With Supporting Content
  • Step 7: Cultivate Your Irresistible Course Program with Ease

This product qualifies for a bonus. To claim, email me your receipt and I will send you the bonus claim instructions.

This Month’s Deals from Piggy Makes Bank

Business PLR: Automate Success With the Power of Daily Habits includes 30 Articles, 30 Emails, eBook Compilation, 30 Social Media Posts, the “How to Run an Email Challenge” Guide, plus an eBook/Workbook combo. Use coupon code DAILY to save $40 at checkout. This product qualifies for a bonus. You’ll find the bonus instructions in the Bonus Area on the Piggy Makes Bank site.

Self Help PLR: Living a Super-Ager Lifestyle includes 30 Articles, 30 Emails, eBook Compilation, 30 Social Media Posts, their “How to Run an Email Challenge” Guide, plus an eBook/Workbook package. Use coupon code SUPER to save $40 through August 31.

This product qualifies for a bonus. You’ll find the bonus claim document in your Bonus Links area on the Piggy Makes Bank site after purchase.

Mini Packs:

These three mini packs each include 5 Articles, 5 Emails, eBook Compilation, 5 Social Media Posts and 5 social media images. Use coupon code 10AUG21 to save $10 on each one. (Check out separately for it to work properly)

Optimize Your Pinterest Boards for SEO

Boost Productivity in 5 Days

Improve Hypertension with the DASH Diet

New PLR Sale: April’s Big Business Blowout

For the whole month of August April at Niche Starter Packs is having a Big Business PLR Blowout Sale. The main offer includes 8 PLR Bundles with 18+ page reports and a 10-day eCourse for each topic. You can grab the whole bundle for only $29 during the sale – no coupon code required. (ignore the “you missed out” on the sales page. When you click the buy button it’s still on sale for $29)

Topics in the bundle include:

  • Instagram eCourse & Report
  • JV Affiliate eCourse & Report
  • Live Demo eCourse & Report
  • Using Lead Magnets to Grow Your List eCourse & Report
  • Video Made Easy eCourse & Report
  • Using Social Media for Business eCourse & Report
  • Video Marketing for Shy People eCourse & Report
  • Business Branding eCourse & Report

This product qualifies for a bonus. You’ll find the bonus claim instructions in the Bonus Links section on April’s site after purchase.

Graphics Deals

Creative Fabrica’s Weekly Discount Deals​

The Hungry Jpeg’s Dollar Deals Page

New! The Creative’s Supreme Artistic Collection

Contemporary Art Deco Collection from Design Cuts

New!  The Printables Sticker Bundle, Vol. 3 from Design Bundles

New!  The Procreate Brush Bundle 4 from Design Bundles

New!  The Adorable Pets Bundle from The Hungry Jpeg – 31 graphics packs for $17

New! Friday Flash Sale – Best-Selling SVG Files Bundle – 900+ cut files for $9

The Autumn Days Collection from The Hungry Jpeg – 24 fonts and 25 graphics packs for $29

New! The Salt & Pepper Font Bundle – 400+ fonts for $22

The Freebie Section

Free At a Glance Calendars from Lori Winslow

10 Free Confidence Graphics from Alice at Publish for Prosperity

Free Action Word Stickers from Di

Free 5-Pack of “Dealing with a Crisis or Difficult Situation” Articles

Analyzing & Improving Top Traffic Sources from Piggy Makes Bank includes 7 articles and 7 emails.

Muddy Lilac Seamless Pattern Template (Affinity Designer) from Lynette

For the Love of Family Free Printables from Ekit Hub

Free 7 Days to Set SMART Goals PLR Articles & Emails from Piggy Makes Bank

That’s it for me this morning! I’m off to take my computer in for repairs, and then find some breakfast and relax a little before this afternoon’s call.

Have an amazing day! Create what makes your heart happy.

Ruthie
Ruth Bowers
Ritchie Media​​
email: ruthie@ritchiemedia.ca

P.S. – $5-$7 Deals For You

P.P.S – Miss the last newsletter? Read it here
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